What information we collect
We collect only the information needed to operate the public website, respond to inquiries, maintain security, and understand overall usage patterns. The exact scope depends on how a visitor interacts with the site.
- Contact information voluntarily submitted through inquiry forms, email, or other direct communication, such as name, company, email address, phone number, and project details.
- Technical data generated during website use, including IP address, browser type, device information, referring pages, approximate location derived from network data, and access timestamps.
- Basic analytics and security logs used to monitor performance, detect abuse, troubleshoot errors, and improve the structure and content of the website.
How we use information and our legal basis
Personal information is processed only where there is a valid reason to do so, such as responding to a request, preparing a quotation, protecting the website, or meeting legal obligations. We do not sell personal information and we do not use inquiry details for unrelated promotional campaigns.
- To answer project inquiries, evaluate fabrication requirements, prepare commercial follow-up, and continue communication requested by the sender.
- To maintain website security, prevent unauthorized access, and keep records needed to diagnose availability or technical incidents.
- To comply with accounting, legal, tax, or contractual obligations where retention of certain records is required.
Retention, sharing, and user rights
Information is retained only for as long as it is reasonably needed for the purpose for which it was collected, unless a longer period is required by law or by a legitimate operational need tied to an active business relationship.
- Inquiry correspondence may be retained for follow-up, recordkeeping, and future reference where a conversation may reasonably continue into estimating, delivery, or service support.
- Technical logs and analytics records are retained for limited operational periods and may be deleted, aggregated, or anonymized when they are no longer needed.
- A visitor may request access, correction, deletion, restriction, or objection by contacting the business through the contact details shown on this website. Requests are reviewed in line with applicable law and any overriding legal obligations.